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Ever since I updated Firefox, it contiues to randomly not connect to websites (Server not Found). I've tried the support tips with no success.

  • 5 replies
  • 2 have this problem
  • 2 views
  • Last reply by smow

Turf407
Turf407
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The problem persists with reinstalling Firefox and starting in Safe Mode. Disabling Kaspersky, produces the same results. Internet Explorer works fine.

The problem persists with reinstalling Firefox and starting in Safe Mode. Disabling Kaspersky, produces the same results. Internet Explorer works fine.

All Replies (5)

John99
John99
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I have possibly seen this issue but only intermittently, and not often enough to troubleshoot and pin down anything.

I have some further suggestions I could make if this issue is related to the Firefox upgrade to Firefox 36 but could you please first of all try the standard suggestions.

See

How often does this happen ?
Every |few minutes||hour||few hours||most days||most weeks| Is it noticed most frequently on any particular site ?

ANYONE ELSE with this problem.

After checking out the articles linked above Please

  1. Vote on this thread using the button [I have this problem too]
  2. Start your own thread
    • If possible use Firefox when posting.
    • Use this special link it is quicker as it cuts out a couple of steps.
      Contributors will recognise it as relating to this thread.
    • If you wish post in this thread to say you have created a new thread. Do not just try provide full details, do that in your own thread.
    • Please try to provide full system details when posting. There is an add-on offered as you post that should help collect information.
Turf407
Turf407 Question owner
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It happens constantly. I've tried the suggested solutions with no luck. Some sites work, but others let you in, but as soon as you try to navigate the site the 'Server Not Found' pops up. On one site I access, a login window opens when I click the login button and that window says untrusted connection (never has happened before). That site I cannot not even log into.

John99
John99
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Hi again Turf407, It is best if you are able to demonstrate this on some public site that does not require a login, because that enables others to try to test this out.

Can you give the links to a few web pages where you always see this problem.

Turf407
Turf407 Question owner
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If I go to my homepage (Yahoo), I cannot navigate the site without getting the 'Server Not Found Error.' This also happens when I enter 'Google' in the search engine, the results page loads fine, but I am unable to click any of the results without getting the error message. If I go to http://www.surfline.com/home/index.cfm, I can navigate the site fine. But, once I try to log in this appears, http://swaddict.smugmug.com/photos/i-JdMXM9Z/0/M/i-JdMXM9Z-M.jpg. I cannot scroll down to allow the untrusted site.

smow
smow
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See following for the work around:

https://support.mozilla.org/en-US/questions/1049998

Workaround for the problem