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Tried to delete an email and got message "The folder Trash is full, and can't hold any more messages. To make room . . . . " but the trash folders are empty!

normabplatt
normabplatt
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Trash folder is empty. Same problem trying to delete messages from 'sent' folder

Problem continues after computer restart.

Trash folder is empty. Same problem trying to delete messages from 'sent' folder Problem continues after computer restart.

All Replies (1)

user01229325
user01229325
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Compact your folders. Deleting a message marks it for deletion and hides it. The disk space is not freed up until folders are compacted. Using the Compact command under File does all floders. You can right clcik a folder and select Compact to do just that folder.

Compacting is a normal maintenance item and should be donr regularly.