Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox 37 beta will not exit and process cannot be killed

  • 1 reply
  • 2 have this problem
  • 17 views
  • Last reply by guigs

David8
David8
more options

The problem appears when all web pages stop loading. I then exit FF. Task Manager shows the process to still be running. It cannot be killed. Task Manager says the process cannot be accessed. The only solution is to reboot.

I have tried Safe Mode and refreshed the browser without success. I tried disabling all plug-ins.

I am running Win7, FF37 beta.

The problem appears when all web pages stop loading. I then exit FF. Task Manager shows the process to still be running. It cannot be killed. Task Manager says the process cannot be accessed. The only solution is to reboot. I have tried Safe Mode and refreshed the browser without success. I tried disabling all plug-ins. I am running Win7, FF37 beta.

All Replies (1)

guigs
guigs
more options

Hi David8, What version of 37 beta?