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flash cropping randomly

  • 7 replies
  • 2 have this problem
  • 12 views
  • Last reply by Turtlewax

Turtlewax
Turtlewax
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Help, all flash videos are cropping randomly. Also, when I go full screen, the video doesn't fill up the entire screen like it used to. I still see black frame on all sides. It only happens on Firefox. I tried uninstalling both flash and firefox then reinstalling, but neither solved the issue. It doesn't happen on just youtube, it happens on blip too. You can actually see the black bars move around as it tries to randomly crop the videos. I believe this is purely a Firefox issue because I tried the same videos on Google chrome and didn't run into the same issue.

Help, all flash videos are cropping randomly. Also, when I go full screen, the video doesn't fill up the entire screen like it used to. I still see black frame on all sides. It only happens on Firefox. I tried uninstalling both flash and firefox then reinstalling, but neither solved the issue. It doesn't happen on just youtube, it happens on blip too. You can actually see the black bars move around as it tries to randomly crop the videos. I believe this is purely a Firefox issue because I tried the same videos on Google chrome and didn't run into the same issue.

Chosen solution

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check for problems with current Shockwave Flash plugin versions and try this:

See also:

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All Replies (7)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check for problems with current Shockwave Flash plugin versions and try this:

See also:

Turtlewax
Turtlewax Question owner
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Thanks for the help, but it didn't work.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Try to clear the Flash local storage and settings.

  • Windows Control Panel > Flash Player > Storage: Local Storage Settings
    • Remove a specific domain: Local Storage Settings by site
    • Remove all domains: Delete All and Delete Data

Flash Website Storage Settings panel:

Global Storage Settings Panel:

Flash Local storage settings Help:

Turtlewax
Turtlewax Question owner
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Hi, I'm on Windows 7, I don't see a Flash Play in my control panel. Sorry if I forgot to mention that.

Turtlewax
Turtlewax Question owner
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Sorry, I'm a dummy, I should have checked those links first.

Turtlewax
Turtlewax Question owner
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Ok, I tried that but it still didn't work. There was nothing in there to delete. I tried deleting anyway.

Turtlewax
Turtlewax Question owner
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Ok, I got it. Turns out there's two ways to disable hardware acceleration. I was only doing it through Firefox and not through flash itself. I disabled it in flash and it solved the problem. Thanks everyone!