This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

youtube cuts off short videos

  • 4 replies
  • 10 have this problem
  • 38 views
  • Last reply by Evil

Evil
Evil
more options

I have several videos I made on Youtube, each of which is only a few seconds long, but FF and Chrome cut off the audio and video about half way through. IE plays it fine. Link to video included

https://www.youtube.com/watch?v=R6OCizr9MwI&hd=1

I have several videos I made on Youtube, each of which is only a few seconds long, but FF and Chrome cut off the audio and video about half way through. IE plays it fine. Link to video included https://www.youtube.com/watch?v=R6OCizr9MwI&hd=1

Chosen solution

Does this happen with the HTML5 media player and Flash player or only with one of them?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
Read this answer in context 👍 1

All Replies (4)

Evil
Evil Question owner
more options

Also, longer videos don't have this issue

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Does this happen with the HTML5 media player and Flash player or only with one of them?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Modified by cor-el

Evil
Evil Question owner
more options

I'll try that and get back to you

Evil
Evil Question owner
more options

It's set up to use HTML5 "whenever possible". It seems to start acting up whenever I upload a short video and try to watch it to make sure it loaded correctly, it worked fine right before this. It took me this long to reply as a computer crash made me have to reinstall Firefox, and then it worked again, with all the same plugins and themes

Edit: I downloaded a plugin that forces it to play with flash and not HTML5, and it works as it should now. no idea what the problem with HTML5 is

Modified by Evil