This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Enter key doesn't work

  • 2 replies
  • 3 have this problem
  • 3 views
  • Last reply by cor-el

more options

I just started having this problem yesterday. Pressed enter key after typing in the address bar and it does nothing, no response at all. URL just sits in the address bar. There are no error messages. I select a website from the address bar dropdown, no response. I click the little arrow on the right, still no response.

I've tried everything that was suggested from previous enter-key-related address bar problems such as running safe-mode, refreshing, getting rid of add-ons, unchecking "hardware acceleration" and even uninstalled and reinstall Firefox. Sadly, only clicking on bookmarks will get it to load a page. It is not my computer security or firewall problem. Chrome works fine too.

What is going on?

I just started having this problem yesterday. Pressed enter key after typing in the address bar and it does nothing, no response at all. URL just sits in the address bar. There are no error messages. I select a website from the address bar dropdown, no response. I click the little arrow on the right, still no response. I've tried everything that was suggested from previous enter-key-related address bar problems such as running safe-mode, refreshing, getting rid of add-ons, unchecking "hardware acceleration" and even uninstalled and reinstall Firefox. Sadly, only clicking on bookmarks will get it to load a page. It is not my computer security or firewall problem. Chrome works fine too. What is going on?

All Replies (2)

more options

Hello raini7o5, please check if the issue exist in Windows Safe Mode with network support

thank you

more options

Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also: