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I can't load gmail properly in Firefox. I've cleared cache, cookies, etc. Happens on more than one computer.

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  • Last reply by cor-el

Toddie
Toddie
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I can not load gmail properly. It refuses to load and suggests loading Basic HTML for slow connections. I do not have a slow connection and have no problem loading gmail in Explorer. This is happening on both Firefox and Firefox Developer. The Firefox Developer problem just happened with the new upload this evening. Regular Firefox has been happening for a couple of months. It happens on both my work computer and my home computer. I tried everything suggested including the suggestion to delete cookies, cache, and the cookies.sqlite file.

I can not load gmail properly. It refuses to load and suggests loading Basic HTML for slow connections. I do not have a slow connection and have no problem loading gmail in Explorer. This is happening on both Firefox and Firefox Developer. The Firefox Developer problem just happened with the new upload this evening. Regular Firefox has been happening for a couple of months. It happens on both my work computer and my home computer. I tried everything suggested including the suggestion to delete cookies, cache, and the cookies.sqlite file.

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cor-el
cor-el
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You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History > Show All History" or "View > Sidebar > History") or via the about:permissions page.

Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks, cookies, passwords, cache, history, and exceptions, so be cautious and if you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of the involved files.

It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.