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After HDD crash - how to recover synced data in Firefox 28?

  • 4 replies
  • 3 have this problem
  • 33 views
  • Last reply by user633449

oaito
oaito
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Hi!

My last device with synched data had a HDD failure... needed a replacement, reinstalled Windows and Firefox.

Now I want to add my reinstalled Firefox, sync the tons of synched Favorites and passwords to my device and afterwards upgrade it to the "new" sync account.

Any way to add a new device to the sync account?

Salve! Patrick.

Hi! My last device with synched data had a HDD failure... needed a replacement, reinstalled Windows and Firefox. Now I want to add my reinstalled Firefox, sync the tons of synched Favorites and passwords to my device and afterwards upgrade it to the "new" sync account. Any way to add a new device to the sync account? Salve! Patrick.

All Replies (4)

philipp
philipp
  • Moderator
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hello, you can go to firefox options > sync panel. click on set up firefox sync > i have an account > i don't have the device with me where you can enter your existing credentials.

if this worked and you could import your data successfully, please migrate to the new sync afterwards: Sync your Firefox bookmarks, history, passwords and more

the-edmeister
the-edmeister
  • Moderator
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First - I trust that you were using Firefox 28 (or older) on your "last device".

2nd, do have another connected device on that Sync Account where you can get use Pair a Device?

Or, do you have all three of these? Email address for your Sync account. The Password for that account. The Sync Key for your account (aka Recovery Key).

If so, see this: https://support.mozilla.com/en-US/kb/add-a-device-to-firefox-sync

oaito
oaito Question owner
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Hi!

Thanks a million for your fast reply! I followed it through, but in the end I either need another paired device, which I have not, or to create a new key which results in erasing all stored data :-(

The frameshot attached to this post explains, that the data is encrypted and only paired devices have the key...

Now I know :-/

Again, thanks for your effort, what a pity when both paired clients "die" within the same couple of days. But with the new sync this problem will be history.

BR, oaito

user633449
user633449
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I deleted your screenshot because you don't want people to know your recovery key ;)

Make sure you update to Firefox 36.0.1 and then update to the new sync Sync your Firefox bookmarks, history, passwords and more