Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why does Thunderbird refuse to move e-mails to the designated folder? this is REALLY annoying!

  • 4 replies
  • 2 have this problem
  • 2 views
  • Last reply by Matt

dique
dique
more options

When I try to move e-mails to a folder the application fails to move the e-mails and I have to restart Thunderbird in order to get the files to move... this is getting so annoying that I am considering abandoning Thunderbird entirely!

When I try to move e-mails to a folder the application fails to move the e-mails and I have to restart Thunderbird in order to get the files to move... this is getting so annoying that I am considering abandoning Thunderbird entirely!

All Replies (4)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

What email provider? IMAP or POP mail account? Is the source folder an IMAP folder? Is the destination folder an IMAP folder? Are the folders within the same mail account? What anti virus?

dique
dique Question owner
more options

dique said

When I try to move e-mails to a folder the application fails to move the e-mails and I have to restart Thunderbird in order to get the files to move... this is getting so annoying that I am considering abandoning Thunderbird entirely!

The mail accounts are all POP; Thunderbird 31.5.0 (but most earlier versions had the problem, just not to the extent that the current version has... my local folders are shared between four e-mail accounts, but my principal problem is from only one account (the one with high volume reference material to be saved for later use)...

dique
dique Question owner
more options

The mail accounts are all POP; Thunderbird 31.5.0 (but most earlier versions had the problem, just not to the extent that the current version has... my local folders are shared between four e-mail accounts, but my principal problem is from only one account (the one with high volume reference material to be saved for later use)...

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

You did not say what anti virus. It sounds like McAfee, but please I do not guess well usually.