We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

pdf will not display

  • 1 reply
  • 1 has this problem
  • 11 views
  • Last reply by guigs

more options

My FF browser recently updated to v. 36.0.4

Up until that update, I had no problems with previewing PDF's in my browser. After the update, i have lost that functionality. When I click on a live link in a web page, nothing more happens.

i have the adobe acrobat plugin (v.11); it is up to date. my adobe acrobat (v.11) and adobe reader (v.11) are also up to date.

My FF browser recently updated to v. 36.0.4 Up until that update, I had no problems with previewing PDF's in my browser. After the update, i have lost that functionality. When I click on a live link in a web page, nothing more happens. i have the adobe acrobat plugin (v.11); it is up to date. my adobe acrobat (v.11) and adobe reader (v.11) are also up to date.

All Replies (1)

more options

Version XI (11.0.10) is the most up to date version of Firefox. In order to make sure it is still selected as the default Reader:

In order to change the default reader for PDF files (to not open PDF files with Firefox's internal PDF reader), follow these steps:

  1. Click the menu button New Fx Menu and click Options (Preferences for Linux and Mac).
  2. In the Options (Preferences for Linux and Mac) window, select the Applications panel.
  3. In the Search field, type PDF. You should find Portable Document Format (PDF).
  4. On the right hand side you should find an Action column. Use that to select your favorite PDF reader. In order to view PDF files in Firefox, choose Preview in Firefox.

Did this fix your problems? Please report back to us!

Thank you.