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win 8.1, latest java, reinstalled both, facebook says Java required, yahoo mail blank page. IE works fine. Also can't get into bank account

  • 4 replies
  • 3 have this problem
  • 21 views
  • Last reply by wallys

wallys
wallys
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windows 8.1 64 bit, latest java 1.8.0_40, facebook says Java required, yahoo mail blank page, bank account says java required. Java is enabled, I have added these to trusted sites.

windows 8.1 64 bit, latest java 1.8.0_40, facebook says Java required, yahoo mail blank page, bank account says java required. Java is enabled, I have added these to trusted sites.

Chosen solution

I just resolved it. It was Mcaffe anivirus blocking it in firefox even thought IE worked. Uninstalled it, got norton, issue resolved.

Thanks for the help

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All Replies (4)

philipp
philipp
  • Moderator
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hello, please try to refresh firefox and see if this can address the issue...

wallys
wallys Question owner
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Thank you for the reply I have even uninstalled both java and firefox and not resolved the issue.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Just to be sure: do you mean Java or JavaScript?

Java and JavaScript are different languages. To avoid confusion, see:

JavaScript is build-in, but can be disabled by an extension or manually. Java is added by a plugin. Firefox on Windows is a 32 bit application and thus you need a 32 bit Java version for Firefox.

You didn't include troubleshooting information, so we can't check what plugins are installed and enabled.

wallys
wallys Question owner
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Chosen Solution

I just resolved it. It was Mcaffe anivirus blocking it in firefox even thought IE worked. Uninstalled it, got norton, issue resolved.

Thanks for the help