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Using a new monitor, Mozilla Firefox now has a distracting horizontal line every few lines when scrolling. This doesn't happen with another browser. HELP!

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

Liza5
Liza5
more options

The horizontal, wavering "line" is disruptive when scrolling. What's causing this. Doesn't happen with other browser and I'd like to stay with Mozilla Firefox, if we can resolve this. Thank you.

The horizontal, wavering "line" is disruptive when scrolling. What's causing this. Doesn't happen with other browser and I'd like to stay with Mozilla Firefox, if we can resolve this. Thank you.

All Replies (3)

philipp
philipp
  • Moderator
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hi Liza5, maybe that's an issue with hardware acceleration - please try updating your graphics driver or in case there is no new version available at the moment or this doesn't solve the issue, disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).

Liza5
Liza5 Question owner
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Thanks, Philipp. Your reply made me feel as though someone was hearing me, and that was a good thing. My husband and I went through the steps you gave us and the problem was still there. We sent the new display (monitor) back to the company and they have sent us a new one. This new one does not have the problem, happy to say.

We appreciate your help. Thank you!

FredMcD
FredMcD
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Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.