This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I updated fire fox and now can't connected to a webstite but I can in other browsers....

more options

I updated fire fox and now can't connected to: https://portal.recampus.com/re/hogue-school/portal/login but I can in other browsers.... I Make sure to check that Internet security software is up-to-date. And remove Firefox from your program's list of trusted, then add it back. For detailed instructions, see Configure firewalls so that Firefox can access the Internet but no luck. I was ruining Firefox version 36.0 before I updated.. thanks for any help!

I updated fire fox and now can't connected to: https://portal.recampus.com/re/hogue-school/portal/login but I can in other browsers.... I Make sure to check that Internet security software is up-to-date. And remove Firefox from your program's list of trusted, then add it back. For detailed instructions, see Configure firewalls so that Firefox can access the Internet but no luck. I was ruining Firefox version 36.0 before I updated.. thanks for any help!

Chosen solution

https://www.ssllabs.com/ssltest/analyze.html?d=portal.recampus.com&hideResults=on

The site uses TLS 1.0 (an older version of SSL), which Firefox 37 views as obsolete. This is a change from Firefox 36.


You can open the about:config page via the location/address bar and use its search bar to locate this pref:

security.tls.insecure_fallback_hosts

You can double-click the line to modify the pref and add the domain to this pref. If there are already websites (domains) in this list then add a comma and the new domain (no spaces). You should only see domains separated by a comma in the value column.

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.

   http://kb.mozillazine.org/about:config
Read this answer in context 👍 0

All Replies (4)

more options

The security icon shows broken for that page. It offers to let me log in, which I cannot do since I am not a member, but something is wrong with the security there.

more options

Okay well is there a way to get around it so that Firefox will let me load it? I need to get it to work on Firefox because chrome and internet explorer when answering multiple choice question we'll put an invalid answer for example when I select A and submit it will actually select B. (The website is for Florida real estate testing)

Images of what i see when i try to load..

more options

Chosen Solution

https://www.ssllabs.com/ssltest/analyze.html?d=portal.recampus.com&hideResults=on

The site uses TLS 1.0 (an older version of SSL), which Firefox 37 views as obsolete. This is a change from Firefox 36.


You can open the about:config page via the location/address bar and use its search bar to locate this pref:

security.tls.insecure_fallback_hosts

You can double-click the line to modify the pref and add the domain to this pref. If there are already websites (domains) in this list then add a comma and the new domain (no spaces). You should only see domains separated by a comma in the value column.

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.

   http://kb.mozillazine.org/about:config
more options

thank you so much!! It worked!! And I contacted the owner of the website and they are working on fixing it.