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My email account has been hacked and my address book has been used to send unsolicitated emails to all my contacts, how can I stop this activity

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  • Last reply by Gnospen

mpater
mpater
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My email account has been hacked and my address book has been used to send unsolicitated emails to all my contacts.

My email account has been hacked and my address book has been used to send unsolicitated emails to all my contacts.

All Replies (1)

Gnospen
Gnospen
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First of all Run windows in safe mode (with network) and change your password on your email account.

Then run several anti-malware programs (there are many free ones, but not all are trustworthy)

Malwarebyte >> http://www.malwarebytes.org/mbam.php Microsoft Safety Scanner >> http://www.microsoft.com/security/scanner/en-us/default.aspx Windows Defender >> http://windows.microsoft.com/en-us/windows/using-defender Spybot >> http://www.safer-networking.org/en/index.html Kasperky >> http://www.kaspersky.com/security-scan Rootkit scanner TDSS-Killer >> http://support.kaspersky.com/5350

And when all is clean, change password for your email account again.