Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why doesn't paste work?

r_kutney
r_kutney
more options

The paste feature works if I'm pasting a URL into the address bar. But the paste feature does not allow me to do anything when I try to paste into a comment field. I can see the orange arrow which resembles a house, but it will not activate any kind of paste thing.

The paste feature works if I'm pasting a URL into the address bar. But the paste feature does not allow me to do anything when I try to paste into a comment field. I can see the orange arrow which resembles a house, but it will not activate any kind of paste thing.

All Replies (1)

Roland Tanglao
Roland Tanglao
  • Moderator
more options

Hi r_kutney

Since we can't read minds :-) we need more troubleshooting details to help you:

  1. What model of Android tablet or phone are you using? What version of Android are you using (e.g. Jellybean 4.1-4.3, Kitkat 4.4, Lollipop 5.0, 5.1, etc)?
  2. What version of Firefox for Android are you using? (please try the latest version which is currently FF37.0.1)
  3. What did you do exactly, what happened and what did you expect? (details please! especially the website you are copying from and pasting to including the url of the website with the comment field when you say " But the paste feature does not allow me to do anything when I try to paste into a comment field." and of course a screenshot showing the problem would be helpful!)

Cheers!

...Roland