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aquabhangra.com won't open, quick time player keeps crashing what to do?

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by soulyda1

soulyda1
soulyda1
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the above site, aquabhangra.com won't load up, when it does the quick time player keeps giving me crash report. I have followed all your troubleshooting docs but it is still happening. I went into my site builder and chose windows media player to play the audio on my website but firefox won't play the sounds. what else do you recommend?

the above site, aquabhangra.com won't load up, when it does the quick time player keeps giving me crash report. I have followed all your troubleshooting docs but it is still happening. I went into my site builder and chose windows media player to play the audio on my website but firefox won't play the sounds. what else do you recommend?

All Replies (2)

rahuldecoded
rahuldecoded
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If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports. If necessary then you can open about: pages via the location/address bar.

See:

http://kb.mozillazine.org/Mozilla_Crash_Reporter https://support.mozilla.org/kb/Mozilla+Crash+Reporter https://support.mozilla.org/kb/Firefox+crashes http://kb.mozillazine.org/Firefox_crashes

soulyda1
soulyda1 Question owner
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Have tried everything suggested but still firefox crashes!! In internet explorer the site is loaded and music plays without crashing, so crash issue is unique to Mozilla, please fix!! Recent crash report is: ID: cf444603-47b4-4955-bba2-829ac2150507