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Windows Mail -> Thunderbird. Online help does not match program. How to Import?

  • 2 replies
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  • Last reply by Dayleh

Dayleh
Dayleh
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I'm attempting to follow the Thunderbird directions (https://support.mozilla.org/en-US/kb/switching-thunderbird#w_switching-from-windows-mail-or-windows-live-mail-to-thunderbird) online for Converting from Windows Mail (Not Live Mail) to Thunderbird. I'm at the Import Step. The instructions say:

"In Thunderbird, go to Tools | ImportExport | Import all messages from a directory | Also from its subdirectories."

Under Tools, there is an Import, but no ImportExport. When the Import option is chosen, it does not allow for a directory location, only what to import (Eveything, Mail, Contacts, etc.) When choosing "Import Everything" and pressing "Next" nothing is in the list to import. The "Next" button does nothing and the Cancel Button cancels the entire Import.

Can someone explain (or point to a current and accurate article on) how to import all mail (with local mailboxes and file structures kept intact).

Thanks.

I'm attempting to follow the Thunderbird directions (https://support.mozilla.org/en-US/kb/switching-thunderbird#w_switching-from-windows-mail-or-windows-live-mail-to-thunderbird) online for Converting from Windows Mail (Not Live Mail) to Thunderbird. I'm at the Import Step. The instructions say: "In Thunderbird, go to Tools | ImportExport | Import all messages from a directory | Also from its subdirectories." Under Tools, there is an Import, but no ImportExport. When the Import option is chosen, it does not allow for a directory location, only what to import (Eveything, Mail, Contacts, etc.) When choosing "Import Everything" and pressing "Next" nothing is in the list to import. The "Next" button does nothing and the Cancel Button cancels the entire Import. Can someone explain (or point to a current and accurate article on) how to import all mail (with local mailboxes and file structures kept intact). Thanks.

Chosen solution

In the first paragraph of the section "Importing Windows Mail Messages", it states you must download and install the ImportExportTools add-on. Once installed, the relevant menu options will appear in TB.

http://chrisramsden.vfast.co.uk/3_How_to_install_Add-ons_in_Thunderbird.html

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sfhowes
sfhowes
  • Top 25 Contributor
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Chosen Solution

In the first paragraph of the section "Importing Windows Mail Messages", it states you must download and install the ImportExportTools add-on. Once installed, the relevant menu options will appear in TB.

http://chrisramsden.vfast.co.uk/3_How_to_install_Add-ons_in_Thunderbird.html

Dayleh
Dayleh Question owner
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Works like a charm. Next time I promise I'll RTFM.