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Firefox crashes

fletch8212
fletch8212
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Can someone please look at my firefox report as it always crashing I mean every 2 minutes

Can someone please look at my firefox report as it always crashing I mean every 2 minutes

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Sorry, we need the crash report ID numbers. Otherwise, forum volunteers don't know which reports are yours.

Please check the last section of the support article "Firefox Crashes" for steps to get those crash IDs, and then post some of the recent ones here.

If Firefox is not stable enough to access the about:crashes page maybe you can get to it in Firefox's Safe Mode. That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Diagnose Firefox issues using Troubleshoot Mode.

If Firefox is not running: Hold down the Shift key when starting Firefox.

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).