Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by jlebrun

jlebrun
jlebrun
more options

Hello,

I have some crashes when I go on this website: https://secure.medgicnet.com/ But you won't be able to go on this website because you need certificate, login and password here my 5 last firefox reports:

ID de plantage : bp-9fe1cbe3-8090-46e6-8710-b4b9c2150423 ID de plantage : bp-98bd4e39-ff93-490a-b178-3731a2150420 ID de plantage : bp-e71972f5-7a3f-4951-9562-92b952150420 ID de plantage : bp-53c1e952-38ca-4d84-ab12-d02b62150410 ID de plantage : bp-cd9315ee-755e-4e7e-a348-ff40c2150420

Crashes come from Firefox or Medgic

Best regards 


________________________________________________
Hello, I have some crashes when I go on this website: https://secure.medgicnet.com/ But you won't be able to go on this website because you need certificate, login and password here my 5 last firefox reports: ID de plantage : bp-9fe1cbe3-8090-46e6-8710-b4b9c2150423 ID de plantage : bp-98bd4e39-ff93-490a-b178-3731a2150420 ID de plantage : bp-e71972f5-7a3f-4951-9562-92b952150420 ID de plantage : bp-53c1e952-38ca-4d84-ab12-d02b62150410 ID de plantage : bp-cd9315ee-755e-4e7e-a348-ff40c2150420 Crashes come from Firefox or Medgic Best regards ________________________________________________

Modified by jlebrun

All Replies (2)

Mark Schmidt
Mark Schmidt
more options

The crash IDs you posted appear to have nothing to do with whatever issues you are seeing when accessing https://secure.medgicnet.com/

All of those crash IDs say that they are on-purpose crashes caused by taking a long time to shut down (ie. Firefox crashing itself after trying to shut down for 60 seconds).

https://secure.medgicnet.com/ appears to be using SSL settings which are not compatible with Windows versions prior to Vista. I see you're using Windows 2003. There may be an update or hotfix which fixes this issue, since Windows 2003 is technically still supported by Microsoft for about 2 more months: http://www.microsoft.com/en-us/server-cloud/products/windows-server-2003/

Note: You may want to upgrade to a newer version of Windows server ASAP, as there will be no updates (not even security updates) for server 2003 after this July.

jlebrun
jlebrun Question owner
more options

I sent crash IDs from a computer where windows server 2003 is installed but my crashes come from Windows Server 2008. I use Firefox 37.0.2 and Adobe Flash 17.0.0.169