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Firefox crashes

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  • 2 have this problem
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  • Last reply by ideato

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Firefox crashes continually. I have uninstalled and reinstalled it at least 20 times and it just keeps crashing. Sometimes it crashes immediately. Other times it crashes after 15 minutes, but rarely does it last longer before it vaporizes itself. Why why why why. I am ready with a brick and a sledge hammer.

Firefox crashes continually. I have uninstalled and reinstalled it at least 20 times and it just keeps crashing. Sometimes it crashes immediately. Other times it crashes after 15 minutes, but rarely does it last longer before it vaporizes itself. Why why why why. I am ready with a brick and a sledge hammer.

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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

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jim348 said

I am ready with a brick and a sledge hammer.

Yes i love that, a good taste of humor is always needful :-) (life is dead without humor), as Mark said above, the crash reports is helpful.

thank you