Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Email from Gmail account no longer downloading

  • 1 reply
  • 2 have this problem
  • 8 views
  • Last reply by christ1

more options

Downloaded Thunderbird to Surface Pro 3 (WIndows 8) and everything synched fine with my Gmail account for a few days. Stopped downloading emails and doesn't appear to be connecting to server at all now.

Downloaded Thunderbird to Surface Pro 3 (WIndows 8) and everything synched fine with my Gmail account for a few days. Stopped downloading emails and doesn't appear to be connecting to server at all now.

All Replies (1)

more options

Make sure Thunderbird isn't blocked by a personal firewall.