Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My "Complete Mail" Inbox is shown as being full, whereas it isn't.

  • 3 replies
  • 8 have this problem
  • 16 views
  • Last reply by Moses

more options

My Complete Emails Inbox is empty but the following default message pops up when I hit "Get Messages:-

"The folder is full, and can't hold nay more messages. To make room for more messages, delete any old or unwanted mail and compact the folder."

Done all that, yet still unable to download mail.

My Complete Emails Inbox is empty but the following default message pops up when I hit "Get Messages:- "The folder is full, and can't hold nay more messages. To make room for more messages, delete any old or unwanted mail and compact the folder." Done all that, yet still unable to download mail.

Chosen solution

Thread has been moved over to the Thunderbird support forum.

Read this answer in context 👍 1

All Replies (3)

more options

This is the Firefox support forum. Is your question related to Thunderbird?

more options

Yes. I guess so.

When I click on Help in my email Account, I'm taken to Mozilla Support and beneath that are various Thunderbird "Help" topics, including "Emails". By clicking on "Emails", I'm led to the page that allowed me to post the above question.

more options

Chosen Solution

Thread has been moved over to the Thunderbird support forum.