This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by user633449

more options

Firefox has been crashing after about 5 minutes. There is no pattern to why, it seems to crash no matter what I am doing. Here is the crash report id: ebfd6966-8e63-4451-b35c-ac6942150505 I did uninstall and reinstall Firefox and the problem persists. I have not tried safe mode yet.

Firefox has been crashing after about 5 minutes. There is no pattern to why, it seems to crash no matter what I am doing. Here is the crash report id: ebfd6966-8e63-4451-b35c-ac6942150505 I did uninstall and reinstall Firefox and the problem persists. I have not tried safe mode yet.

All Replies (1)

more options

You have trusteer Raport installed, please uninstall it as it is known to cause many stability issues with Firefox. If you NEED it, than please contact trusteer for support.