This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Clear recent history "This function has been disabled" message?

  • 1 reply
  • 2 have this problem
  • 2 views
  • Last reply by cor-el

tooeasy
tooeasy
more options

Firefox Version 37.0.2 When browsing, pictures and other graphics sometimes show very briefly (1-2 seconds), then turn to black. Also happens sporadically on Google search results pages- page all black except for a few lines of text here and there. Restarting computer fixes it for only a few hours. Mozilla support recommends clearing the history as a first step, but when I go to Options/History and click "Clear Recent History", a Java Script Application box appears: "This function has been disabled". 

When I try Options/Privacy and click on the "clear your recent history" link, a button with a red X box over it appears. Clicking on or near it causes this icon to blink for a couple of seconds, repeated clicking is usually required to make it go away, and the history does not clear.

I'd like to restore the clear history function. Anybody know how?

Firefox Version 37.0.2 When browsing, pictures and other graphics sometimes show very briefly (1-2 seconds), then turn to black. Also happens sporadically on Google search results pages- page all black except for a few lines of text here and there. Restarting computer fixes it for only a few hours. Mozilla support recommends clearing the history as a first step, but when I go to Options/History and click "Clear Recent History", a Java Script Application box appears: "This function has been disabled". When I try Options/Privacy and click on the "clear your recent history" link, a button with a red X box over it appears. Clicking on or near it causes this icon to blink for a couple of seconds, repeated clicking is usually required to make it go away, and the history does not clear. I'd like to restore the clear history function. Anybody know how?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also: