This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

folder pane won't turn on

  • 4 replies
  • 4 have this problem
  • 3 views
  • Last reply by Matt

more options

lost my folder pane when i go to Options>layout>classic view the folder pane is unticked and will not allow me to select it or any other view,

lost my folder pane when i go to Options>layout>classic view the folder pane is unticked and will not allow me to select it or any other view,

Chosen solution

try restarting in Thunderbird safe mode. Hold the shift key while Thunderbird starts.

Read this answer in context 👍 3

All Replies (4)

more options

Chosen Solution

try restarting in Thunderbird safe mode. Hold the shift key while Thunderbird starts.

more options

I need to make the folder pane wider so that I can read the folder titles.

more options

Try mousing over the right border of the folder pane until your cursor turns into double-headed arrow, then left-click and drag to resize.

TB38.2 Win10

more options

ralphnicholas said

I need to make the folder pane wider so that I can read the folder titles.

On the toolbar > Options

Allow the mouse to hover over the menu and when the sub menu appears select layout and the two folder pane entries