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I can't move from one message to another, the old message show in the "from" box, and the message box stays blank. How do I correct this?

  • 3 replies
  • 1 has this problem
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  • Last reply by Matt

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When I attempt to go back to view a previous message, the current email message shows in the address bar, and the message box is blank. I cannot access any messages, including those in trash.

When I attempt to go back to view a previous message, the current email message shows in the address bar, and the message box is blank. I cannot access any messages, including those in trash.

All Replies (3)

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How are you going back exactly?

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LaBlueEyes said

When I attempt to go back to view a previous message, the current email message shows in the address bar, and the message box is blank. I cannot access any messages, including those in trash.


I am going back and clicking on the previous message to open it.

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It is your reference to the addressbar that has me confused. Are you switching back to an already opened tab (in which case there are a whole range of reasons a mail does not display) or are you going back to the folder pane and double clicking on a message in the list there.

Hopefully this gives us a common reference point to talk about what and how.