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can't find my inbox

  • 2 replies
  • 4 have this problem
  • 3 views
  • Last reply by kutzeh

kutzeh
kutzeh
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After the update, I do not have a screen with an inbox tab, can't see my email or folders. On the info page I see a sample of what the screen should look like but the only one that comes up is the mail start page with the account name - read or write messages, etc. When i hit read messages, nothing happens. It downloads new messages but I cannot find them. HELP=I want my emails and folders again

After the update, I do not have a screen with an inbox tab, can't see my email or folders. On the info page I see a sample of what the screen should look like but the only one that comes up is the mail start page with the account name - read or write messages, etc. When i hit read messages, nothing happens. It downloads new messages but I cannot find them. HELP=I want my emails and folders again

Chosen solution

I finally uninstalled and reinstalled Mozilla and all is well now thanks

Read this answer in context 👍 0

All Replies (2)

christ1
christ1
  • Top 25 Contributor
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Can you post a screenshot? http://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

kutzeh
kutzeh Question owner
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Chosen Solution

I finally uninstalled and reinstalled Mozilla and all is well now thanks