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cant log into email.

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

bloodious
bloodious
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past few days have not been able to get into hotmail. i contacted Microsoft and they said site is working as well as did some stuff with remote access to my computer.

when i log into email i get:

Secure Connection Failed

The connection to the server was reset while the page was loading. 

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

every now and then will work on internet explorer but firefox wont work at all.

past few days have not been able to get into hotmail. i contacted Microsoft and they said site is working as well as did some stuff with remote access to my computer. when i log into email i get: Secure Connection Failed The connection to the server was reset while the page was loading. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. every now and then will work on internet explorer but firefox wont work at all.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"