This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

some emails being sent to me are not arriving

  • 1 reply
  • 4 have this problem
  • 1 view
  • Last reply by Gnospen

more options

checked on the phone with the senders who confirm that the emails have definitely been sent but do not arrive - any ideas?

checked on the phone with the senders who confirm that the emails have definitely been sent but do not arrive - any ideas?

Chosen solution

Check in junk/spam folder. Check with web-mail if they arrived at your mail-server. Check with the sender that they haven't got a "fail to deliver"-return.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Check in junk/spam folder. Check with web-mail if they arrived at your mail-server. Check with the sender that they haven't got a "fail to deliver"-return.