Plugin Container Error
I repeatedly get the error message “Plugin Container for Firefox has stopped working. A problem caused the program to stop working correctly. Please close the program”. I have repeatedly tried all the actions recommended to resolve this including Refreshing Firefox but it returns. Is there any way I can diagnose what the actual problem is (which “container”)?
All Replies (12)
Were there any crash reports?
Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?
While still in safe mode,
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.
Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.
dforrest said
I repeatedly get the error message “Plugin Container for Firefox has stopped working. A problem caused the program to stop working correctly. Please close the program”. I have repeatedly tried all the actions recommended to resolve this including Refreshing Firefox but it returns. Is there any way I can diagnose what the actual problem is (which “container”)?
https://crash-stats.mozilla.com/report/index/bp-c80c3960-44a3-482b-8da4-14b172150606
https://crash-stats.mozilla.com/report/index/bp-6aab805a-8ffe-4117-b720-887d62150501
Signature F1398665248_____________________________
Process Type plugin Shockwave Flash Version:17.0.0.169
Product Firefox Version 37.0.2
Release Channel OS Windows NT OS Version 6.0.6002 Service Pack 2
Download Firefox Full Installer For All languages And Systems {web link}
Update your Flash Player Version 17.0.0.188
https://www.adobe.com/products/flashplayer/distribution3.html
See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
I did all you recommend, including installing an updated graphic driver. Now I get the problem less often but it still remains.
Modified by dforrest
Well, it's a start. Please post the newest crash reports.
Is it a flash crash like the others? This may help;
Flash block {web link} Never be annoyed by a Flash animation again! Blocks Flash so it won't get in your way, but if you want to see it, just click on it
Signature F1398665248_____________________________
Process Type plugin Shockwave Flash Version:17.0.0.169
Product Firefox Version 37.0.2
Please see; https://support.mozilla.org/en-US/questions/1065820#answer-737908
This is refering me back to this same report.
You did not update Firefox. You did not update Flash. And what about your graphics drivers?
I did all of those immediately after you advised me to do so yesterday.
My error was that I earlier today, by mistake, sent you error reports dated yesterday.
I have had the error three times today but do not see any error reports with today's date when I run "about:crashes".
Did you get a Firefox crash window / alert, or something else?
No, after closing and before restarting I get a message saying that there has been a pligin container error.