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imap sync folders not working 38.0.1 SOLVED by compact

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  • 7 have this problem
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  • Last reply by jayintexas

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On my office PC I am using Thunderbird 31.7 at home I went to 38.0.1 38.0.1 does not sync the folders. I can not figure out if it is a software flaw or a setting. There is no error message generated. Any ideas?

On my office PC I am using Thunderbird 31.7 at home I went to 38.0.1 38.0.1 does not sync the folders. I can not figure out if it is a software flaw or a setting. There is no error message generated. Any ideas?

Modified by Wayne Mery

Chosen solution

jayintexas said

On my office PC I am using Thunderbird 31.7 at home I went to 38.0.1 38.0.1 does not sync the folders. I can not figure out if it is a software flaw or a setting. There is no error message generated. Any ideas?

Actually, I COMPACTED the folders and everything works! Thanks for your prompt reply.

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Start *Windows'* safe mode with networking enabled - win8 http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-safe-mode - win7 http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7

Still In Windows safe mode, start thunderbird in safe mode - http://support.mozillamessaging.com/en-US/kb/safe-mode

Does problem go away? Please reply to let us know results.

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Chosen Solution

jayintexas said

On my office PC I am using Thunderbird 31.7 at home I went to 38.0.1 38.0.1 does not sync the folders. I can not figure out if it is a software flaw or a setting. There is no error message generated. Any ideas?

Actually, I COMPACTED the folders and everything works! Thanks for your prompt reply.