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I keep getting a message when I try to get to my inbox that I can't connect to the imap server? I've tried to add a new password but the IMAP server won't take

panhandlefred
panhandlefred
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Getting message that my password is incorrect when logging into the imap server but I can't find a way to reset it. I've tried removing both my IMAP and STMP passwords and using a master password but nothing seems to work. Do I have to deinstall Thunderbird and create a new account?

Getting message that my password is incorrect when logging into the imap server but I can't find a way to reset it. I've tried removing both my IMAP and STMP passwords and using a master password but nothing seems to work. Do I have to deinstall Thunderbird and create a new account?

All Replies (5)

christ1
christ1
  • Top 25 Contributor
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Using Gmail?

Modified by christ1

panhandlefred
panhandlefred Question owner
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Thunderbird

christ1
christ1
  • Top 25 Contributor
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Thunderbird

Since this is the Thunderbird support forum I'd never have guessed that.

Let me rephrase the question: What is your email provider?

panhandlefred
panhandlefred Question owner
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I'm going to take a swag and say it is outlook.com

xxxxxx@outlook.com@imap-mail.outlook.com

panhandlefred
panhandlefred Question owner
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Thanks for the help, I've deinstalled Tbird.