Thunderbird 38 - first message sent always fails with "The message could not be sent beause the connection ... (SMTP) timed out"
Since updating to the latest version when I click to send an email I get an IMMEDIATE ERROR telling me the server timed out yet it's been a split second since clicking send. Attaching an image of the error.
If I hit send again it sends mail without problem.
Thanks
Brian
Modified by Wayne Mery
All Replies (8)
What version are you running?
38.0.1
Start *Windows'* safe mode with networking enabled - win8 http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-safe-mode - win7 http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7 - XP http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx
Still In Windows safe mode, start thunderbird in safe mode - http://support.mozillamessaging.com/en-US/kb/safe-mode
Does problem go away?
this did not fix problem. I did find further that it only happens on the first email I try to send after starting Thunderbird and only on that specific account. Once it fails I'm good to go until I shut down and restart, then it times out on that one server again.
Further to the problem above. I noticed when I start Thunderbird the first time I hit GET ALL MAIL all my mail accounts download but this same account having the send problem. If I hit again it will download.
So something is happening on the first send and receive for this account after starting the program.,
I should also add I have an identical setup on another computer and it's NOT having the issue.
Is this with an exchange server?