This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox 38.0.5 stops downloading

  • 1 reply
  • 3 have this problem
  • 6 views
  • Last reply by guigs

Gregorius
Gregorius
more options

Firefox 38.0.5 stops downloading almost all the time. I tried the "refresh" option, de-install and re-install option. Downloading works just fine with IE 11. My Add-ons are Norton Toolbar, NoScript and ZenMate VPN.

Firefox 38.0.5 stops downloading almost all the time. I tried the "refresh" option, de-install and re-install option. Downloading works just fine with IE 11. My Add-ons are Norton Toolbar, NoScript and ZenMate VPN.

All Replies (1)

guigs
guigs
more options

I understand that downloads are not working in Firefox and that you have already tried reinstalling and refreshing Firefox. There are some more suggestions listed here:

This will include changing the downloads folder, and troubleshooting your plugins and antivirus. If you have any questions about this, please post back.