Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I delete an unwanted email username that shows up only with firefox and not with chrome or internet explorer.

  • 1 reply
  • 2 have this problem
  • 2 views
  • Last reply by cor-el

more options

This issue involves accessing an errant Comcast email address through Comcast home page - Comcast records do not show this username exists anywhere within their system, and said it is a firefox issue. The unwanted name only appears when using firefox to access Comcast home page, and the drop sign-in window. When you click on the bad username, the message states the address is not recognized. The bad username does not show when the Comcast home page is brought up using chrome, or internet explorer. Would appreciate advice on how to delete this unwanted username that seems to be hiding somewhere within firefox system. Grateful to all who would attempt to help.

This issue involves accessing an errant Comcast email address through Comcast home page - Comcast records do not show this username exists anywhere within their system, and said it is a firefox issue. The unwanted name only appears when using firefox to access Comcast home page, and the drop sign-in window. When you click on the bad username, the message states the address is not recognized. The bad username does not show when the Comcast home page is brought up using chrome, or internet explorer. Would appreciate advice on how to delete this unwanted username that seems to be hiding somewhere within firefox system. Grateful to all who would attempt to help.

Chosen solution

You can use these steps to remove saved (form) data from a drop-down list:

  1. click the (empty) input field on the web page to open the drop-down list
  2. highlight an entry in the drop-down list with the mouse or cursor Down key
    do not click the mouse or press the Enter key
  3. press the Delete key (on Mac: Shift+Delete) to delete the highlighted entry
Read this answer in context 👍 2

All Replies (1)

more options

Chosen Solution

You can use these steps to remove saved (form) data from a drop-down list:

  1. click the (empty) input field on the web page to open the drop-down list
  2. highlight an entry in the drop-down list with the mouse or cursor Down key
    do not click the mouse or press the Enter key
  3. press the Delete key (on Mac: Shift+Delete) to delete the highlighted entry