Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I forward an email containing photos, the photos weren't forwarded with the email - only text is forwarded. How do I fix this?

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by Zenos

more options

I received an email containing from a friend containing photos or bears, I tried to forward it. Only the text was sent however, and the photos were left out. How do I sent photos in forwarded emails? I'm running Firefox 38.0.5, and Thunderbird 31.7.0.

Thank you.

I received an email containing from a friend containing photos or bears, I tried to forward it. Only the text was sent however, and the photos were left out. How do I sent photos in forwarded emails? I'm running Firefox 38.0.5, and Thunderbird 31.7.0. Thank you.

Chosen solution

This is quite a common issue in Thunderbird. I suspect that the original message uses links to fetch the messages from an online resource, so they are fetched dynamically when you view the message.

Sometimes the only solution appears to be to download the images (right-click, save as) then add them (by hand) to the forwarded message.

In some cases, saving the message to Local Folders in Thunderbird is enough to force remote images to be downloaded.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

This is quite a common issue in Thunderbird. I suspect that the original message uses links to fetch the messages from an online resource, so they are fetched dynamically when you view the message.

Sometimes the only solution appears to be to download the images (right-click, save as) then add them (by hand) to the forwarded message.

In some cases, saving the message to Local Folders in Thunderbird is enough to force remote images to be downloaded.