Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I get rid of FastSaler which has embedded itself in Firefox?

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by macp2157

more options

Somehow Fastsaler has embedded itself in Firefox. McAfee can't get rid of it, and neither can Antispyware. I'm going crazy trying to get rid of it. Do I just uninstall Firefox and reinstall it?

Somehow Fastsaler has embedded itself in Firefox. McAfee can't get rid of it, and neither can Antispyware. I'm going crazy trying to get rid of it. Do I just uninstall Firefox and reinstall it?

Chosen solution

All Replies (3)

more options

hello, reinstalling firefox won't help with adware/malware on a system. please perform all those steps instead:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

more options

Chosen Solution

http://www.bing.com/search?q=Fastsaler

Links for removing Fastsaler

more options

thanks!! Worked like a charm