We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

how do i get rid of the findwide virus

peterupstairs
peterupstairs
more options

the old story. i downloaded some free software to convert a file and it dumped FINDWIDE virus on me. the virus keeps changing my homepage and controls which search engine i use.

the old story. i downloaded some free software to convert a file and it dumped FINDWIDE virus on me. the virus keeps changing my homepage and controls which search engine i use.

Chosen solution

Yes Peter

Please refresh your installation to default : Refresh Firefox - reset add-ons and settings

Standing by.

Read this answer in context 👍 1

All Replies (5)

Michael Buluma
Michael Buluma
  • Locale Leader
more options

Hello Peter

Apologies for this. I know it can be frustrating.

Good news : This extension will reset your about:newtab page to default, along with a few other settings. https://addons.mozilla.org/en-US/firefox/addon/searchreset/?src=ss

You can also check through : search findwide virus

Kindly let me know the outcomes

cheers, Michael

peterupstairs
peterupstairs Question owner
more options

thanks Michael but no it did not work. as soon as i restarted the computer next time the virus took over again. any other ideas?

Michael Buluma
Michael Buluma
  • Locale Leader
more options

Chosen Solution

Yes Peter

Please refresh your installation to default : Refresh Firefox - reset add-ons and settings

Standing by.

peterupstairs
peterupstairs Question owner
more options

Yes. Yes. Yes. The refresh firefox and add ons did the trick. Thanks very much. Great service. I really appreciate the help.

Michael Buluma
Michael Buluma
  • Locale Leader
more options

peterupstairs said

Yes. Yes. Yes. The refresh firefox and add ons did the trick. Thanks very much. Great service. I really appreciate the help.

Niceeee. I'm happy we've solved this together.

Feel free to get in touch next time and spread the word : #FoxYeah

Thank you.