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i forgot my gmail password. how to retrieve

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

flipbowers
flipbowers
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my desk top computer is fine. i am trying to access mail in an iphone and it wont except my password

my desk top computer is fine. i am trying to access mail in an iphone and it wont except my password

All Replies (2)

philipp
philipp
  • Moderator
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hi flipbowers, sorry but we cannot support third-party services here in this forum that is intended to be about firefox and mozilla products. please contact google's support instead: https://support.google.com/mail/

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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This issue can be caused by corrupted cookies or cookies that are blocked.

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"