This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Norton Tool bar 2015.5.0.111 is not compatible with Firefox 39.0 - - - - WHY?

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by James

MrMyles64
MrMyles64
more options

Update Norton 360 Premier but now FireFox 39 disabled the toolbar and will not allow it to be enabled. Says it is not compatible.

Update Norton 360 Premier but now FireFox 39 disabled the toolbar and will not allow it to be enabled. Says it is not compatible.

All Replies (2)

FredMcD
FredMcD
more options

Download the current full installers for your Norton programs and save them.

Download and run the Norton Removal Tool to uninstall your Norton product

After rebooting the computer, run a registry scanner. Then run the installers.

https://support.norton.com

http://community.norton.com/

James
James
  • Moderator
  • Top 10 Contributor
more options

http://community.norton.com/en/blogs/product-update-announcements/firefox-39-support-norton-toolbar

You need to do live updates in Norton to update the Norton toolbar for each new Major Firefox Release.

2015.5.0.113 is the version for Firefox 39.0

The 2015.5.0.111 was for Firefox 38.0.5 I believe.

Modified by James