This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have crazy characters, like international letters, showing up in the body of most of my email messages . How can I get rid of them?

  • 1 reply
  • 2 have this problem
  • 11 views
  • Last reply by christ1

more options

This is a sample of the characters in most messages that appear in my inbox: ’ ’ …… This only occurs in received messages. Out-going mail is fine.

This is a sample of the characters in most messages that appear in my inbox: ’ ’ …… This only occurs in received messages. Out-going mail is fine.

Chosen solution

View - Character Encoding - Unicode

If that doesn't help try a different encoding scheme.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

View - Character Encoding - Unicode

If that doesn't help try a different encoding scheme.