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youtube keeps freezing

hoggys2much
hoggys2much
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Can someone help me please?

I am having real bother playing videos on Youtube. It has been like this for the last couple of days.

I tried reinstalling Adobe Flash but it didn't work.

Other video sites like Dailymotion.com play beautifully it is just Youtube.

What happens is the video will start up but after a 1 - 2 minutes it will just freeze and crash the browser.

I am on Firefox 39 for Windows 7 and have the latest Flash installed.

Can someone help me please? I am having real bother playing videos on Youtube. It has been like this for the last couple of days. I tried reinstalling Adobe Flash but it didn't work. Other video sites like Dailymotion.com play beautifully it is just Youtube. What happens is the video will start up but after a 1 - 2 minutes it will just freeze and crash the browser. I am on Firefox 39 for Windows 7 and have the latest Flash installed.

All Replies (2)

FredMcD
FredMcD
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We are hear to help.

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues?redirectlocale=en-US&redirectslug=Video+or+audio+does+not+play

https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues

hoggys2much
hoggys2much Question owner
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I will try that but if it is the flash drive then explain why Dailymotion works please.