This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bookmarks deleted after firefox re-install

  • 2 replies
  • 1 has this problem
  • 27 views
  • Last reply by cor-el

more options

I deleted firefox as I was having some issues with the browser. I did a clean install. I'm using Mavericks and firefox 33.0.2 version (because I went into time machine to recover bookmarks since the new version firefox 39 did not have them)

When I downloaded the 33 version, firefox opened but no bookmarks? I have tried: 1. going to library in time machine and trying to find the "bookmarks profile folder or Firefox Profile Folder---NOTHING?

Any ideas? if this bookmark folder gone? otherwise where is it?

Thanks

I deleted firefox as I was having some issues with the browser. I did a clean install. I'm using Mavericks and firefox 33.0.2 version (because I went into time machine to recover bookmarks since the new version firefox 39 did not have them) When I downloaded the 33 version, firefox opened but no bookmarks? I have tried: 1. going to library in time machine and trying to find the "bookmarks profile folder or Firefox Profile Folder---NOTHING? Any ideas? if this bookmark folder gone? otherwise where is it? Thanks

All Replies (2)

more options

Hi tracor, A clean reinstall sounds like it would clear the profile. Unless you have a back up I am sorry, but the data cannot be restored.

Do you see a profile folder from the previous install?

more options

You can use this button to go to the current Firefox profile folder:

Do you have any compressed .jsonlz4 backups in the bookmarkbackups folder?

You can check for problems with the places.sqlite database file in the Firefox profile folder.


If you use the Time Machine then see if you can restore the file(s) from that backup.