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Outgoing blocked as "administrative error", but not on other services

  • 2 replies
  • 5 have this problem
  • 1 view
  • Last reply by Hatter5

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I now get this message when trying to send from Thunderbird. I have no problem sending from my other service (MWeb). "An error occurred while sending mail. The mail server responded: Administrative prohibition. Please check the message recipient and try again."

I now get this message when trying to send from Thunderbird. I have no problem sending from my other service (MWeb). "An error occurred while sending mail. The mail server responded: Administrative prohibition. Please check the message recipient and try again."

Chosen solution

You should contact your email provider. The message is from their server.

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Chosen Solution

You should contact your email provider. The message is from their server.

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Hatter5 said

I now get this message when trying to send from Thunderbird. I have no problem sending from my other service (MWeb). "An error occurred while sending mail. The mail server responded: Administrative prohibition. Please check the message recipient and try again."

Thank you. ISP and I are now looking for a hacker/scammer behind it.