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Firefox crashes

  • 3 replies
  • 6 have this problem
  • 1 view
  • Last reply by a.marzo

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I'm on a iMac wit OS X Yosemite (10.10.4)

The crashes is coming on many sites in the last weeks.

For ex this site -> http://theme.co/x/

The page become to be loaded and around the end of load Firefox crash.

To solve issue I have:

1. Removed Firefox and reinstalled using a fresh download of app 2. restored Firefox with the specific option 3. Checked the site in Safe Mode (the crash still happens) 4. I updated the iMac OS 5. I updated all FireFox plugins and extensions

The problem is not solved..

Can you hel me to solve the crashes?

UUID: 30da032e-369e-47e2-8f74-64ae82150712

Thanks!

I'm on a iMac wit OS X Yosemite (10.10.4) The crashes is coming on many sites in the last weeks. For ex this site -> http://theme.co/x/ The page become to be loaded and around the end of load Firefox crash. To solve issue I have: 1. Removed Firefox and reinstalled using a fresh download of app 2. restored Firefox with the specific option 3. Checked the site in Safe Mode (the crash still happens) 4. I updated the iMac OS 5. I updated all FireFox plugins and extensions The problem is not solved.. Can you hel me to solve the crashes? UUID: 30da032e-369e-47e2-8f74-64ae82150712 Thanks!

Chosen solution

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

While still in Safe Mode,

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.


check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

Read this answer in context 👍 0

All Replies (3)

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Chosen Solution

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

While still in Safe Mode,

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.


check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

Modified by FredMcD

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a.marzo said

I'm on a iMac wit OS X Yosemite (10.10.4) The crashes is coming on many sites in the last weeks. For ex this site -> http://theme.co/x/ The page become to be loaded and around the end of load Firefox crash. To solve issue I have: 1. Removed Firefox and reinstalled using a fresh download of app 2. restored Firefox with the specific option 3. Checked the site in Safe Mode (the crash still happens) 4. I updated the iMac OS 5. I updated all FireFox plugins and extensions The problem is not solved.. Can you hel me to solve the crashes? UUID: 30da032e-369e-47e2-8f74-64ae82150712 Thanks!

Here my reports..

bp-b6250250-7df7-4e32-abfc-377ac2150717 bp-8904f3ee-6dbc-4e63-be21-7569e2150717 bp-b34c6711-202e-4100-82be-ac0742150717

I updated Flash Plugin and disabled the flash plugin acceleration but the issue is still there..

For ex this site cause an istant crash -> http://theme.co/x/

Let me know,

Kind Regards

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a.marzo said

I'm on a iMac wit OS X Yosemite (10.10.4) The crashes is coming on many sites in the last weeks. For ex this site -> http://theme.co/x/ The page become to be loaded and around the end of load Firefox crash. To solve issue I have: 1. Removed Firefox and reinstalled using a fresh download of app 2. restored Firefox with the specific option 3. Checked the site in Safe Mode (the crash still happens) 4. I updated the iMac OS 5. I updated all FireFox plugins and extensions The problem is not solved.. Can you hel me to solve the crashes? UUID: 30da032e-369e-47e2-8f74-64ae82150712 Thanks!

Ok now I disabled also the Firefox hardware acceleration and it seems to be stable now..

Can this issue happen again?

Thanks