This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How to fix Bad Request error for some URLs?

  • 2 replies
  • 2 have this problem
  • 4 views
  • Last reply by cor-el

Rich_Z
Rich_Z
more options

Trying to access this URL -> http://www.jeep.com/bridge/?app=bmo&pageName=landing&pageType=vehiclePage&vehicle=wrangler&year=2015&zipcode=32327

I get this error message ->

Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

Cookie

Happens with other URLs to the same website. I am able to successfully access those URLs when I try them with IE. Kind of aggravating to have to jump between browsers just to browse the web, so is this fixable in FireFox?

Trying to access this URL -> http://www.jeep.com/bridge/?app=bmo&pageName=landing&pageType=vehiclePage&vehicle=wrangler&year=2015&zipcode=32327 I get this error message -> Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. Cookie Happens with other URLs to the same website. I am able to successfully access those URLs when I try them with IE. Kind of aggravating to have to jump between browsers just to browse the web, so is this fixable in FireFox?

All Replies (2)

FredMcD
FredMcD
more options

Try a web search for another link.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Bad requests are usually caused by corrupted cookies (Firefox sends stored cookies as part of the HTTP request headers), so if you get this error then clear the cookies from that website (domain).

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Modified by cor-el