This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

What is the extension of the message files in the profile folder - the file containing the emails, not the .msf file?

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by Andrew-vdM

more options

I need to recover a lost Inbox (lost due to a crash). The Inbox file in the profile folder was somehow wiped clean as though the folder was compacted and a few new emails were added. The file size is now a few hundred Kb when it should be a few hundred Mb. I have run a file recovery on that disc but now have thousands of files with names like Raw122354 and don't know what to look for because the Inbox file has no extension. I can eliminate those with file extensions I know but that still leaves way too many to go through.

I guess I also need to ask if this is a waste of time, if I have any chance of recovering the file?

I need to recover a lost Inbox (lost due to a crash). The Inbox file in the profile folder was somehow wiped clean as though the folder was compacted and a few new emails were added. The file size is now a few hundred Kb when it should be a few hundred Mb. I have run a file recovery on that disc but now have thousands of files with names like Raw122354 and don't know what to look for because the Inbox file has no extension. I can eliminate those with file extensions I know but that still leaves way too many to go through. I guess I also need to ask if this is a waste of time, if I have any chance of recovering the file?

Chosen solution

Mail files are text files, so yes, you can open them with a text editor. I wouldn't try to open a Gigabyte mail file with Notepad though. There is no need to rename the file to a .txt extension, it can be opened with any text editor regardless.

Read this answer in context 👍 1

All Replies (4)

more options
the Inbox file has no extension.

This is already the answer. Mail files don't have a file extension.

I guess I also need to ask if this is a waste of time, if I have any chance of recovering the file?

Don't hold your breath.

more options

I was just wondering if the extension was perhaps hidden. I suppose the obvious implication now is that that means I should try to recognize it by it's lack of extension. That's actually a great help. Looking at the folder again, I see it narrows the field down to only a few files.

One more question: any advice on how to examine the contents of those files? Windows doesn't know what to do with extensionless files. ... maybe give them a .txt extension and try to view them in Notepad?

Modified by Andrew-vdM

more options

Chosen Solution

Mail files are text files, so yes, you can open them with a text editor. I wouldn't try to open a Gigabyte mail file with Notepad though. There is no need to rename the file to a .txt extension, it can be opened with any text editor regardless.

more options

I used Large Text File Viewer to check out the likely files from my recovery and no luck. I guess it was overwritten by the new one that Thunderbird created after the crash.

Thanks for your help. If you hadn't told me the mail files were text files I'd have wasted another whack of time trying to find whatever file viewer I might need.

I guess what I need to do is try to set up a script to run Mozbackup regularly because the manual method is too unreliable!

Modified by Andrew-vdM