This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

r+++++++@gmail.com email hangs thunderbird when I highlite it

  • 6 replies
  • 1 has this problem
  • 7 views
  • Last reply by tango5035

more options

There is an email in my inbox from "r+++++++@gmail.com" which when I click on it hangs thunderbird and tbirds memory usage begins to climb (task manager) and I shut down thunderbird after memory gets to 400,000K. I removed the email from the email server.But I cannot remove it from inbox on my computer. (pop mail server)


edited email address from public and spambots

There is an email in my inbox from "r+++++++@gmail.com" which when I click on it hangs thunderbird and tbirds memory usage begins to climb (task manager) and I shut down thunderbird after memory gets to 400,000K. I removed the email from the email server.But I cannot remove it from inbox on my computer. (pop mail server) edited email address from public and spambots

Modified by James

All Replies (6)

more options

Can you right click the message and select delete?

more options

as soon as you highlite the message thunderbird freezes. Trying to right click on it first highlights it. Cannot perform any operations on the message because cannot select it without the prg,. freezing.

more options

How about a left click on the Message with a quick finger on the Delete key of the keyboard.

more options

thanks but any action in which thunderbird "looks at " the message results in freezing. If I could find the message on the hard drive , maybe I could delete it.

more options

ok. So I created a filter to delete anything from rbaase14@gmail.com and ran it. It removed the email. I am not sure if it is in the trash because when I click on that folder, AND THEN EITHER CLICK ON ANY TRASHED EMAIL OR EVEN THE SCROLL BAR TO LOOK FOR IT, the same memory issue starts again. Short of deleting all the trash I don't know what to do.

more options

I emptied the trash (and lost things I might have wanted to get to) but it seemed to remove the offending email. Thanks for the help !!