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Web site connections

  • 2 replies
  • 3 have this problem
  • 1 view
  • Last reply by m3ozp

m3ozp
m3ozp
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Since updating Firefox for windows 10 I cannot get onto certain websites. All I keep getting is the error message. Tried deleting Firefox from Firewall and adding back on. No deal. Never had any problems until I updated. I have triewd deleting Firefox and downloading new. Still no good. Disabled extensions, and add ons still no joy. Anyone know why this is happening. Could be something simple but I am just not finding it.

Secure Connection Failed

An error occurred during a connection to www.qrz.com. Peer's certificate has an invalid signature. (Error code: sec_error_bad_signature) 

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.
Since updating Firefox for windows 10 I cannot get onto certain websites. All I keep getting is the error message. Tried deleting Firefox from Firewall and adding back on. No deal. Never had any problems until I updated. I have triewd deleting Firefox and downloading new. Still no good. Disabled extensions, and add ons still no joy. Anyone know why this is happening. Could be something simple but I am just not finding it. Secure Connection Failed An error occurred during a connection to www.qrz.com. Peer's certificate has an invalid signature. (Error code: sec_error_bad_signature) The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the web site owners to inform them of this problem.

Chosen solution

hi, in case you're an avast user, please try to disable https scanning within avast:

  1. Open the Avast dashboard on the affected system.
  2. Select Settings from the left sidebar menu.
  3. Switch to Active Protection.
  4. Click on Customize next to Web Shield.
  5. Uncheck the "Enable HTTPS Scanning" option and click ok.

http://www.ghacks.net/2014/10/31/avasts-https-scanning-interferes-with-firefox-and-other-programs/

Read this answer in context 👍 2

All Replies (2)

philipp
philipp
  • Moderator
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Chosen Solution

hi, in case you're an avast user, please try to disable https scanning within avast:

  1. Open the Avast dashboard on the affected system.
  2. Select Settings from the left sidebar menu.
  3. Switch to Active Protection.
  4. Click on Customize next to Web Shield.
  5. Uncheck the "Enable HTTPS Scanning" option and click ok.

http://www.ghacks.net/2014/10/31/avasts-https-scanning-interferes-with-firefox-and-other-programs/

m3ozp
m3ozp Question owner
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Hi Philip,

many thanks for that, all back to normal. Funny how it only started doing it after the Firefox update.

So simple when you know how. 

I looked at Avast,  Windows Firewall but couldn't see what was causing the problem.

Once again many thanks.

Chris.