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why are all my videos on facebook and utube jerky and choppy.

  • 1 reply
  • 1 has this problem
  • 13 views
  • Last reply by FredMcD

rnmountainhorses1895
rnmountainhorses1895
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All the videos are jerky and choppy, sound is ok. This is only happening on fire fox, they run ok on Internet Explorer. I just updated firefox and have the latest version and it is still like that. Have cleared my history and cache several times and restarted computer several times. It just started this several days ago. All my videos ran ok before.

All the videos are jerky and choppy, sound is ok. This is only happening on fire fox, they run ok on Internet Explorer. I just updated firefox and have the latest version and it is still like that. Have cleared my history and cache several times and restarted computer several times. It just started this several days ago. All my videos ran ok before.

All Replies (1)

FredMcD
FredMcD
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If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: